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First Capital Connect changes to booking office hours

Dear Loughborough Junction

You may recall that you contacted us earlier this year in relation to the proposed changes to booking office hours by First Capital Connect. At the time we informed you that we had submitted a formal objection to the proposals on the basis that they would significantly reduce the ability of passengers to access rail products at the stations affected. In addition, we also stated that we were hopeful that the company would reconsider their proposals in the light of our and passengers’ concerns about the impact of their proposals. Continue reading